Empowering Nagar Palika • Digital India Initiative

Smart Governance for
Every Citizen

Digi Janta bridges the gap between citizens and municipal authorities. Raise complaints, track resolutions, and build a better city — all from one powerful platform.

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Trusted by 50+ Nagar Palikas across India
Digi Janta Citizen App
📋
1,24,500+ Complaints Resolved
⚡
48 hrs Avg. Resolution Time
⭐
4.8/5 Citizen Rating
Why Digi Janta?

Transforming Municipal Governance

A complete digital ecosystem that connects citizens, ward representatives, and administration in one seamless workflow.

📢

Instant Complaint Filing

Citizens can file complaints with photos, location, and category in under 60 seconds. No more standing in queues.

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Real-time Tracking

Track complaint status live — from filing to assignment to resolution. Full transparency at every step.

🗺️

Ward-based Management

Complaints auto-routed to the right ward. Nagarsevaks see only their area, ensuring accountability.

📊

Smart Analytics

Dashboards with heat maps, trends, and performance metrics for data-driven decision making.

🔔

Push Notifications

Instant alerts for status updates, new assignments, and escalations. Never miss a critical update.

🌐

Multi-language Support

Available in Hindi, Marathi, English, and more — making governance accessible to every citizen.

Our Platform

Three Apps, One Mission

Each component of Digi Janta is purpose-built for its users — citizens, ward representatives, and administrators.

For Citizens

Citizen App

Empowering every citizen to be the voice of their neighbourhood. Report civic issues instantly and watch them get resolved.

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    One-tap complaint filing Add photo, GPS location & category
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    Service request portal Birth/death certificates, NOC, tax payments
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    Live status tracking Real-time updates with timeline view
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    Feedback & ratings Rate resolution quality after completion
Digi Janta Citizen App Interface
For Nagarsevaks

Nagarsevak App

Your ward, your responsibility. Get a complete view of all complaints in your area and take swift action.

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    Ward-specific dashboard See all complaints filtered by your ward
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    Action management Accept, update progress, mark resolved with proof
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    Map view Visual heat map of complaint locations in your ward
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    Performance scorecard Track your response time and resolution rate
Digi Janta Nagarsevak App Interface
For Administration

Admin Portal

Command center for Nagar Palika. Filter, approve, assign, and monitor every service request from one powerful dashboard.

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    Advanced filtering & search Filter by ward, category, date, status, priority
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    Approval workflow Review and approve requests before assignment
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    Smart assignment Assign complaints to Nagarsevaks by ward
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    Analytics & reports Generate reports for council meetings and audits
Digi Janta Admin Portal Interface
Simple Process

How Digi Janta Works

From complaint to resolution — a seamless 4-step workflow that keeps everyone informed.

01
📱

Citizen Files Complaint

A citizen opens the app, selects a category (Water, Roads, Drainage, Electricity, Sanitation), captures a photo, and submits with auto-detected GPS location.

02
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Admin Reviews & Approves

The Nagar Palika service team receives the request in the Admin Portal, filters by category and priority, reviews details, and approves or routes it to the right department.

03
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Nagarsevak Takes Action

The assigned Nagarsevak receives a push notification, views complaint details with location on the map, visits the site, and updates progress with photos.

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Resolution & Feedback

Once resolved, the citizen gets notified, reviews the resolution with before/after photos, and rates the service. Data feeds into analytics for continuous improvement.

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Nagar Palikas
Active across India
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Complaints Resolved
And counting every day
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Citizens Served
Trust our platform
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Average Rating
Citizen satisfaction
Service Categories

Covering All Civic Services

Digi Janta handles every type of municipal service request, from infrastructure to public health.

💧 Water Supply
🛣️ Roads & Potholes
🚰 Drainage
💡 Street Lights
🧹 Sanitation
🗑️ Garbage Collection
🌳 Parks & Gardens
🏗️ Building Permits
🏦 Property Tax
📄 Birth/Death Certificate
🌫️ Pollution
🐕 Stray Animals
What People Say

Voices from the Ground

★★★★★

"I reported a broken water pipe through the app at 7 AM. By 4 PM, it was fixed! I even received a photo of the repaired pipe. This is incredible service."

रा
Rajesh Patil Citizen, Ward 12
★★★★★

"As a Nagarsevak, this app has transformed how I serve my ward. I can see all complaints on a map and prioritize what needs immediate attention. My resolution rate went from 60% to 94%."

सु
Sunita Deshpande Nagarsevak, Ward 8
★★★★★

"The Admin Portal gives us complete visibility into all operations. We can generate reports in seconds that used to take days. Our council meetings are now data-driven."

मा
Mahesh Kulkarni Chief Officer, Nagar Palika

Ready to Digitize Your Nagar Palika?

Join 50+ Nagar Palikas already transforming governance with Digi Janta. Get a free demo and see the platform in action.

Call us: +91 93567 47407